Terms &
Conditions
These Terms and Conditions ("Terms") Govern your use of our website and purchase of our products. By visiting or shopping on our website, you agree to be bound by these terms, so please take a moment to read them carefully.
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About Us
FEMMI is an Australian-based business founded by mums for mums. We offer thoughtfully designed postpartum and period underwear, made with comfort, functionality and sustainability in mind.
2. Products & Descriptions
We aim to provide accurate descriptions, images and information about our products. However, slight colour or material variations may occur due to natural differences in fabric and screen display settings.
Please refer to our sizing guide before placing your order to ensure the best fit. If you're unsure, please feel free to contact our team - we are always happy to help.
3. Pricing and Payments
All prices are listed in Australian Dollars (AUD) and include GST where applicable. We accept payments via major credit cards, PayPal and Shop Pay (Or other payment methods available at checkout)
Prices are subject to change without notice, but we will honour the pricing at the time your order is confirmed.
4. Shipping
We ship Australia-wide (We are working on Internationally). Please refer to our shipping policy for estimated delivery times, costs and carrier information.
Note: we are not responsible for delays once an order has been dispatched.
5. Returns & Exchanges
Due to the intimate nature of our products, we cannot accept returns for change of mind, hygiene reasons or if the underwear has been worn or washed.
We do accept returns or exchanges for manufacturing faults or incorrect items, please see our Returns & Refund Policy for full details.
6. Intellectual Property
All content on our website - including product designs, images, branding, text and logos - belongs to FEMMI and is protected by copyright and intellectual property laws. Please do not use, reproduce or share our content without written permission.
7. Personal Information & Privacy
We respect your privacy and handle your information in accordance with Australian privacy laws. By using our site, you agree to our Privacy Policy, which outlines how we collect, store and use your information.
8. Limitation of Liability
We do our best to ensure your experience with FEMMI is safe and positive. However, we are not liable for any direct or indirect loss or damage arising from the use of our website or products beyond their extent permitted by law.
9. Changes to Terms
We may update these Terms from time to time. The latest version will always be available on our website and effective upon posting.
10. Contact Us
Have Questions? You can reach us at hello@femmi.com.au