Shipping
Policy
At Femmi, we’re committed to getting your orders to you quickly, safely, and affordably. Below you’ll find all the details about how we ship.
🌍 Shipping Locations
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We ship from Perth, Western Australia.
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Domestic shipping: Available Australia-wide.
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International shipping: Currently not offered (but we’re working on it!).
🚚 Shipping Carrier
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All orders are shipped via Sendle, a 100% carbon-neutral delivery service.
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Sendle partners with local couriers to ensure reliable and eco-friendly delivery.
⏱ Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
📮 Delivery Timeframes
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Perth Metro: 1–3 business days
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Other Australian cities: 3–7 business days
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Regional & remote areas: 7–10 business days
(Delivery times are estimates and may vary depending on courier networks, public holidays, or unforeseen delays.)
💰 Shipping Costs
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Flat-rate shipping: AUD $10.00
🔍 Tracking
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Every order includes tracking information.
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You can track your parcel directly through Sendle’s website using the link provided in your confirmation email.
📦 Packaging
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We use eco-friendly packaging wherever possible to reduce waste.
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Your items will be securely packed to ensure they arrive safely.
❗ Lost or Delayed Parcels
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If your parcel is delayed or lost, please contact us at hello@femmi.com.au
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We’ll liaise with Sendle to resolve the issue promptly.
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Femmi is not responsible for delays caused by courier networks, but we’ll always do our best to assist.
📝 Notes
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Please ensure your shipping address is correct at checkout.
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We cannot refund or replace items shipped to incorrect addresses provided by the customer.
